What You Need to Know Before Touring
Riders must be 5'2" or taller and weigh more than 80 pounds to participate. Riders under 18 must be accompanied by parent or guardian on the tour.
CANCELLATION AND NO-SHOW POLICY
Reservations require full payment via credit card. Once booked, we will send an e-mail confirmation of your tour. Fees are fully refundable if the reservation is cancelled 48 hours or more prior to the scheduled tour. Here’s where we get tough: No-shows will be charged in full. The deposit WILL NOT be refunded for any reason within 48 hours of your scheduled tour. A signed liability waiver and declaration of fitness form is required prior to departure.
LOUSY WEATHER POLICY
If light rain or scattered thunderstorms are in the forecast, we will continue the scheduled tour. Keep in mind that we are outside and getting wet is a possibility! The electric bikes are completely sealed and are safe to operate in wet conditions. The pannier where you put your valuables is waterproof. If heavy rain is in the forecast, we will do our best to reschedule the tour to another date/time. If we reschedule the tour due to severe weather and you are unable to make another time you will receive a full refund.
WHAT TO BRING
It is recommended that you bring a full water bottle, sunglasses, sun screen, clothes suitable for riding and shoes suitable for riding and walking, a snack, a camera, and a windbreaker. Most of these are available at our shop if you do not have them.
Helmets are provided, or you can bring your own or we also have them for sale.
Back to Booking a Tour:
Riders must be 5'2" or taller and weigh more than 80 pounds to participate. Riders under 18 must be accompanied by parent or guardian on the tour.
CANCELLATION AND NO-SHOW POLICY
Reservations require full payment via credit card. Once booked, we will send an e-mail confirmation of your tour. Fees are fully refundable if the reservation is cancelled 48 hours or more prior to the scheduled tour. Here’s where we get tough: No-shows will be charged in full. The deposit WILL NOT be refunded for any reason within 48 hours of your scheduled tour. A signed liability waiver and declaration of fitness form is required prior to departure.
LOUSY WEATHER POLICY
If light rain or scattered thunderstorms are in the forecast, we will continue the scheduled tour. Keep in mind that we are outside and getting wet is a possibility! The electric bikes are completely sealed and are safe to operate in wet conditions. The pannier where you put your valuables is waterproof. If heavy rain is in the forecast, we will do our best to reschedule the tour to another date/time. If we reschedule the tour due to severe weather and you are unable to make another time you will receive a full refund.
WHAT TO BRING
It is recommended that you bring a full water bottle, sunglasses, sun screen, clothes suitable for riding and shoes suitable for riding and walking, a snack, a camera, and a windbreaker. Most of these are available at our shop if you do not have them.
Helmets are provided, or you can bring your own or we also have them for sale.
Back to Booking a Tour: